FAQ

What are the sizes and prices of the tiles and accessories?


Pattern

- Magnet 5x7cm - €5,00

- Magnet 7x7cm - €5,00

- Tile 10x10cm - €7,00

- Tile 15x15cm - €9,00

- Tile 15x20cm - €11,00

- Tile 20x20cm - €13,00

Customized

- Magnet 5x7cm - €6,00

- Magnet 7x7cm - €6,00

- Tile 10x10cm - €9,00

- Tile 15x15cm - €11,00

- Tile 15x20cm - €13,00

- Tile 20x20cm - €15,00

Accessories

- Bracket - €2,00

- Rack - €3,00

- Basis of cork 10x10cm - €3,00

- Basis of cork 15x15cm - €4,00

- Frame (white, wood or black)

15x15cm - €7,00

- Frame (white, wood or black)

15x20cm - €8,00




Where is the shop and what is the contact?


We are at 28B, Valborn Avenue – Cascais, Portugal. The contact is by Whatsapp: +351 915 075 507.




Do you deliver? Where to?


Yes, to all the world!




Is the freight paid?


Yes! Here is the table with prices and delivery time:

  • Portugal - €5,00. Delivery – from 2 to 3 days.
  • Europe - €9,00. Delivery – from 3 to 4 days.
  • World - €12,00. Delivery – from 5 to 7 days.




My tile arrived broken! What should I do?


Something surely happened in the way to your house. Don’t worry, the fault is not ours, but it is not yours too. In this case, just send an email to contato@zazule.pt with a photo of your broken tile up to 2 (two) days after the delivery. Besides the photo, send us the product data (size and picture to be print, if it is personalized) and your complete data again.




How can I order my personalized Zazulê?


The process is simple and well explained in this link!




How can I clean my tile?


You just have to pass a damp cloth and it will get clean! It’s important to emphasize that you mustn’t use sponges, because your tile may be scratched. In terms of sun or rain, there is no problem!





SAC

If you have any questions related to Zazulê, send us an email and we are going to quickly contact you! But, to expedite the process, we put here some frequently asked questions we have received, so maybe the answer you are looking for is already here.

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